If a payment fails, two additional attempts are made over seven days. After three failed attempts, access is suspended until the balance is resolved. Accounts with balances outstanding for more than 14 days may face membership termination.
Cancellations made at least two hours before the session start time receive a full refund. Cancellations made within two hours are non-refundable.
Members may request a new reservation to continue past a booked session, subject to availability and a one-hour buffer period between bookings.
Bookings can be canceled up to two hours before the scheduled start time for a full refund. Cancellations made within two hours are non-refundable. No-shows are tracked and may lead to membership termination after repeated occurrences.
RIHP IT Golf offers four membership plans: Off-Peak Solo, Off-Peak All Bay, All-Access Solo, and All-Access All Bay. Each plan includes unlimited access to designated bay types during specific hours, with varying booking privileges and discounts.
Membership fees are non-refundable except in cases of facility closure with less than 30 days' notice, termination without cause, or documented medical conditions preventing facility use.
Members and guests are expected to maintain a respectful volume and conduct themselves responsibly. Excessive noise, disruptive behavior, or violations of facility rules may result in membership suspension or termination.
Guests must have a registered account and signed waiver before entering. They must be accompanied by the booking member throughout the session. Guests under 18 require a parental waiver, and those under 16 must be accompanied by an adult.
